Wifi Calling

[AL22]

Good day

Recently switched to O2. My home has always had poor mobile signal and I've always relied on WiFi calling with my previous provider. 

I do not have the option to turn on WiFi calling on my phone since having an O2 sim card. 
I have an Iphone 13 Pro with IOS 18.
I cannot find any options within my O2 account to enable WiFi calling (as some forums suggested). 

Is my phone unsupported in terms of firmware required? Or is this something I need to ask O2 to enable on my account? 

Thanks

AL

[Bambino]

@AL22 If you are Pay & Go Wi-Fi calling is not available. 

If you are a Pay Monthly customer see this: 

https://www.o2.co.uk/help/phones-sims-and-devices/apple/iphone-13-pro-ios-18/basic-settings/turn-wif...