I got a new iPhone 13 on December 30 and requested a PAC code from Vodafone. This request was made, I lost signal to Vodafone and and I received confirmation by text from O2 on 3rd January that my number was now ported to O2. Since this I have had both my ported number (primary) and the temporary number (secondary) with no option than to keep it this way. If I remove the secondary temporary number (that I do not wish to keep) I am unable to use my phone as I lose signal as I have no signal on my posted number. I have been in contact with O2 every day and been told to reboot, reset network settings, tech support then raised a ticket and changed settings that wiped the temporary number which meant my phone had no signal again - I had to re add this number to make my phone useable. I am at a loss with no one able to help. As it stands, even with both numbers on my phone, I am not able to make or receive all calls and texts, it is very temperamental. I have tried again this evening to call O2, the call dropped after a long wait to speak to someone. Please, please, can someone help.
