on 03-02-2025 12:48
on 03-02-2025 12:48
I have no signal or data. I have switched my phone on and off
on 03-02-2025 12:53
on 03-02-2025 12:53
Not a lot to go on.
Are your payments up to date?
If you do a manual network search do you see other networks?
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
If you need to contact O2
Guide: How to find help & contact O2
on 03-02-2025 20:02
on 03-02-2025 20:02
This app is mentioned in the guides that you @Dom9 have been referred to, but in case you missed it, this is really useful :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network
Understand your network coverage
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:
- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.
on 04-02-2025 14:59
If you have no signal, there's your answer. You can't use voice, text or data without signal (WiFi-excepted)
If you have signal but can't use data, that's a different issue.