Re: No Phone Signal

ClaireM90 · ‎11-02-2025

Im the past 4 weeks especially, I have no signal to make or recieve calls and if I do get through I can not hear anyone or visa versa. Ive tried all the steps on the website to help but nothing works.

MI5 · ‎11-02-2025

@ClaireM90

Check these guides too.

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

Report issues here https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-02-2025

I would suggest you call into your nearest O2 store with photo ID and get the sim card repleced

They can then see if it's a network issue or a device issue

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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