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E Sim activation

Fieldvalue2
Level 1: Joiner
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on ‎25-06-2024 17:26

on ‎25-06-2024 17:26

Called 202 earlier with help to activate eSIM, they have sent an email and I have to log on to MyO2. Because my phone has now deactivated I cannot receive the security code to access my account to find the QR code for the eSIM of the new phone. 

Can you help because this doesn’t make sense 

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MI5
Level 94: Supreme
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on ‎25-06-2024 17:33

on ‎25-06-2024 17:33

@Fieldvalue2 

Pop in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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