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Changing my tariff

Becky22
Level 1: Joiner
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I’m trying to download my e sim, the security code to access my o2 account goes to my phone which now says no service so the code is not coming through

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MI5
Level 94: Supreme
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@Becky22 

You will need to contact O2 or go in store with photo ID.

Guide: How to find help & contact O2 

Guide: A Guide to Skype if needed to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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