cancel
Showing results for 
Search instead for 
Did you mean: 

Can't make or receive calls

2112
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why can't I make calls since switching from Virgin ? 

 

 

Message 1 of 2
941 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 77: Grand Master
  • 40351 Posts
  • 246 Topics
  • 1816 Solutions
Registered:

@2112 - have you restarted your phone since the switch? 

VM to O2 q&a here, if it helps:

https://www.o2.co.uk/help/virgin-mobile-to-o2

For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).

View solution in original post

Message 2 of 2
937 Views
1 REPLY 1

pgn
Level 77: Grand Master
  • 40351 Posts
  • 246 Topics
  • 1816 Solutions
Registered:

@2112 - have you restarted your phone since the switch? 

VM to O2 q&a here, if it helps:

https://www.o2.co.uk/help/virgin-mobile-to-o2

For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).

Message 2 of 2
938 Views