on 09-06-2023 15:48
09-06-2023 16:00 - edited 09-06-2023 16:01
09-06-2023 16:00 - edited 09-06-2023 16:01
@2112 - have you restarted your phone since the switch?
VM to O2 q&a here, if it helps:
https://www.o2.co.uk/help/virgin-mobile-to-o2
For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).
09-06-2023 16:00 - edited 09-06-2023 16:01
09-06-2023 16:00 - edited 09-06-2023 16:01
@2112 - have you restarted your phone since the switch?
VM to O2 q&a here, if it helps:
https://www.o2.co.uk/help/virgin-mobile-to-o2
For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).