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no 4g

julessampson
Level 1: Joiner
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on ‎04-10-2021 17:50

on ‎04-10-2021 17:50

Hi, I had my handset replaced recently and no longer get 4g signal anywhere (husband is on o2 in same house and has it. I travel abroad a lot with work, and during last 3 weeks only got messages/calls when on wifi. 

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madasaf1sh
Level 78: King of Kings
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on ‎04-10-2021 18:08

on ‎04-10-2021 18:08

@julessampson 

 

Did you use the spare sim in the new phone, or your old sim card?

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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