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Constantin95
Level 1: Joiner
  • 1 Posts
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I have issues with my internet connection and I talk with O2 customer service and it's not improving I'm paying my bill just to stay and reset the phone 5 or 6 per day 

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madasaf1sh
Level 78: King of Kings
  • 12205 Posts
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@Constantin95 

 

This isn't customer service, but you can lodge a complaint with O2 via https://www.o2.co.uk/how-to-complain

 

Have you checked https://status.o2.co.uk to see if there are any issues with the mast in your area, which might explain issues with data.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12205 Posts
  • 73 Topics
  • 3249 Solutions
Registered:

@Constantin95 

 

This isn't customer service, but you can lodge a complaint with O2 via https://www.o2.co.uk/how-to-complain

 

Have you checked https://status.o2.co.uk to see if there are any issues with the mast in your area, which might explain issues with data.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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