Solved: need replacement sim card

worfj · ‎04-03-2024

Hi, my phone was stolen in Mexico a couple of months ago so I got a replacement sim sent home. My mum sent it to me via post but it has never arrived. I need a sim sent to my home and then my friends will bring it out to me. I cannot ring o2 with phone i have here so please help

Thank you

MI5 · ‎04-03-2024

@worfj

Guide: Lost or Stolen O2 Device? - How to Report it

Guide: How to find help & contact O2

You can call using Skype Guide: A Guide to Skype or links to socials in the guide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-03-2024

@worfj

Guide: Lost or Stolen O2 Device? - How to Report it

Guide: How to find help & contact O2

You can call using Skype Guide: A Guide to Skype or links to socials in the guide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

worfj · ‎06-03-2024

Thanks, would work if they actually answered when i call via skype... hours spent waiting for them, terrible

Enlli · ‎06-03-2024

Don't hang on. If not answered in say 30 or 40 min hang up and call again

Surprisingly you have a better chance that way

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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