Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I am currently SIM only and applied for an upgrade to add a device too. I paid for next working day delivery, and it has been taken out of my bank. However, upon completing all of the steps including credit checks and confirming how long I’ve lived a...
Got sent a text from O2 saying I could upgrade to pay monthly for £10 a month for 12GB of data and Amazon Prime. Tried the website and it is saying £21 and tried calling only to get someone in very broken English struggle to understand what I wanted ...
I currently have a cheap sim only contract which is coming to an end, and am looking at purchasing a Samsung Galaxy S24 Ultra over a 24 month period. I am able to expense the entire monthly payment if the handset price and airtime are bundled into on...
Apologies if this is the wrong place. last week I purchased an Apple Watch 9 Stainless Steel online to collect in store. A week late I decided I actually want the Apple Watch Ultra. I checked the returns policy and it said I can return in store. All ...
I recently lost my sim card on holiday. I've spent a few months on a rolling monthly plan that doesn't quite give me enough data each month, so I decided to take the opportunity to look into other plans and contracts. I've decided I want to cancel my...
So in October I changed tariffs, Early November, I noticed that I am not receiving any text messages so I rang Customer services up and they informed me that a ticket has been raised with the technical team and will get back to me in 7 working days. ...
Hi I pay £15 a month for unlimited calls and texts and for some amount of data but today I decided to go onto my o2 app to check how much data I had left and it’s said I’ve got nothing and no calls or texts then I came off the app and back onto it an...
Hi there is no option for me to view my bill on the app
Hello, I recently renewed my contract via Aerial Direct after they contacted me on behalf of O2. Since doing so, I have been encountering issues. One of those is not being able to log into My O2 app, I keep getting a pop-up box telling me ‘something ...
I have always paid my bill and been a good customer, last December forgot to pay my airtime of £28.78 I kid you not about 4 days later get a letter threatening recovery, so I paid in £30.00 to my account, I was told I paid it wrong, they would refund...
