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ipad not charging

kayleighquinn
Level 1: Joiner
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hello my ipad has stopped charging it is not the charger as that seems to be working in other things 

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jonsie
Level 94: Supreme
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Best to speak to Apple direct if the ipad is still under warranty

Contact – Official Apple Support (UK)

Otherwise call customer service or pop into an O2 store

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MI5
Level 94: Supreme
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@kayleighquinn 

Also check the charging port is clean and not full of fluff.

Use a toothpick to carefully clean it out.

If iPad is in a case, make sure the plug can be inserted fully to make contact with the socket.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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