Wrong auto top up

Mira_St · ‎06-07-2024

Yesterday I set auto top-up for the 26th of every month. However, system took £10 off yesterday.
Почему система сняла средства вчера, а не 26го?

MI5 · ‎06-07-2024

Duplicate https://community.o2.co.uk/t5/Pay-Monthly/Wrong-auto-top-up/m-p/1731945#M278840

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Nick_Nikon · ‎06-07-2024

It's not a duplicate. It's two people having two problems ))

MI5 · ‎06-07-2024

Yeah right. 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎06-07-2024

@Nick_Nikon wrote:
It's not a duplicate. It's two people having two problems ))

With a third person involved and answering for the two differently-named accounts and almost identical queries...?

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MI5 · ‎06-07-2024

Suspect incoming russiam spam.

Any one for new shoes ????

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎06-07-2024

Tiny steps...

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O2

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Poor customer service cost O2 , two customers