Solved: Wife phone number

Jayne55 · ‎08-09-2022

My phone contract ended so i cancelled my direct debits forgetting my wife's number was on the same bill.

i need to sort this out please can you help

MI5 · ‎08-09-2022

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

In the meantime, other ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Paddiewack · ‎08-09-2022

Afraid you’ll need to contact customer services! This is a public forum and we are all customers like you with no account access.

MI5 · ‎08-09-2022

@Jayne55

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

In the meantime, other ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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