Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Been forced over by Virgin Media and want to cancel.

Hello, I have been mis-sold o2 by Virgin Media. They told me that I would get the benefits of the EE and o2 networks together and then went ahead and signed me up for a Sim which should be arriving in a day or so. They also said I will get roll-over ...

Resolved! My contract

How i can pay out my contract befor november?

Unable to cancel contract

I have just spent the last 3 hours of my life attempting in vain to cancel my O2 contract. I have called the customer service number over and over and after finally getting through to a human being and letting them know i wanted to cancel my contract...

Resolved! Data use

Good morning I topped up my data yesterday 100MG for £3.50 and it was used up in 3 mins. I did the same thing 3 minutes later and again it was used up. I only had 1 app running. Please can you look into why this happened and refunding me. Linda

Resolved! Disagree with my bill

Hi there, Im not happy with my bill and I need someone to resolve this! Im abroad and can’t call I have no choice only chat here!my bill is 82£ I’m abroad and I haven’t use my phone Im your client for more than 10 years..never had a phone or anything...

Resolved! Changing tariff

Hi, I want to change tariff to increase my data allowance however it says the tariff wont change till the 25th august, is there any way the knew tariff can start immediately?

Resolved! Worst experience WITH 02

So I had some money issues recently where I had to postpone a payment, now this is where it gets very unfortunate as the perfectly good working phones touch screen just randomly completely stops working? I've Never had this happen to me, a perfectly ...

Resolved! Over charged

I cancelled my phone contract. The last day was supposed to be 8th July but you have charged me an extra month, I had to contact customer services to stop being charged 2 more months. Please refund me what I’m due as this is 02 error

Resolved! Payment

Good morning,My husband has paid my phone contract bill laat night, but it is still saying awaiting payment? I understand i was slightly late by a few days, but i need to phone working so i can work? Is there any chance you can unlock my phone? Thank...

Resolved! payments

how do i print my payments for the last year

O2

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