Updated O2 details - VM - HELP

[Crab]

My VM contract expires in few months.

Have just updated O2 password etc. Cannot remember password for VM account to link. How can I link them otherwise. Or do I just wait for contract to end, then carry on with O2.

[madasaf1sh]

@Crab 

You can only link them if you know the VM password and if you cant remember it or the email used on the VM side you will need to contact them on 0345 454 1000 and ask them to reset it. 

[MI5]

@Crab 

I'm fairly certain that the linking of accounts has been suspended now.

[Enlli]

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@MI5 wrote:

@Crab 

I'm fairly certain that the linking of accounts has been suspended now.

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It has. I can't even use the O2 /Virgin ID I used previously 

[MI5]

Thought I'd remembered correctly.

[madasaf1sh]

I didnt do it so never clicked on the button at the bottom of the page and when you click sign in it takes you to a coming soon page -- and all to confuse the customer even more...