Service and payments

[DEREK51]

My bill for this month has been paid with screen shots as proof. However my calls texts and service has been shut off aswell as my access to my02

[pgn · Accepted solution]

Nobody here can access your account, @DEREK51 - if nothing here helps: Guide: Is the network down for me or everyone? Or Guide: How can I sort out my network issues? then you will need to contact O2 - easiest way is via O2 Social Media, links below this post. Otherwise, from another phone, call 0344 809 0202 or the specific Payment management free-fone number 0800 902 0217, around 08:15am is usually best.

Good luck!