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Scam / Fraud

Jsjack
Level 1: Joiner
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on ‎09-05-2022 22:06

on ‎09-05-2022 22:06

Hi - just wanting a bit of info - I was a victim of a scam in February and have reported it to O2 fraud team via phone/ messages & email but have not had a response from anyone - keep getting different timescales from 24/48 hours to 30 days !!!! How long I’m I supposed to wait to get a response from someone??

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Bambino
Level 86: Prestigious
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on ‎09-05-2022 22:10

on ‎09-05-2022 22:10

@Jsjack You should first and foremost report the incident to the police: https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎09-05-2022 22:30

on ‎09-05-2022 22:30

@Jsjack 

I'll ask @O2Ellie to see if she can check for you in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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