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SIM order

Gandster1
Level 1: Joiner
  • 1 Posts
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Registered:

I ordered a SIM on 29/11/2024 (order number NC********) and received an e-mail confirming the order and that it would be delivered to my address on 06/12/2024 but it still has not arrived and am unable to make phone calls. When I try to log into my o2 account, it tries to send a 6 digit security pin to my mobile number but i don't receive anything which i assume is because i do not have a SIM. Please can you look into this for me.

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jonsie
Level 94: Supreme
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Registered:
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
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