Phone Bill paid but services still restricted

[Georgesadler155]

My services were restricted as I missed my monthly payment 2 days ago, I then paid straight away but my services are still down. It’s been 48 hours.

[Cleoriff]

@Georgesadler155 

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

[Enlli]

Seriously consider a Direct Debit as it will save you all the hassle that comes with being cut off