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Payment won’t go through

Clarehazel
Level 1: Joiner
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attempting to restart my monthly tarriff but no matter what I do payment won’t go through. I’ve tried 3 different cards and on 2 different devices. 

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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Time to think about a direct debit which would have been cancelled by yourself?

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MI5
Level 94: Supreme
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@Clarehazel 

All other ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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