My bill

[ROOdabear30]

Hello please can I tell you my complaint via this email ?

[ROOdabear30 · Accepted solution]

I’d like to query my monthly bill

[ROOdabear30]

Is anyone there?

[ROOdabear30]

What do you mean?

[Bambino]

@ROOdabear30 This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Oxonian]

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@ROOdabear30 wrote:

I’d like to query my monthly bill

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This @ROOdabear30 looks like something you might be able to check in the My O2 app. We have a guide to help with that if you’re unsure how to use it :-

# How-to guide for My O2

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom. 👍