Solved: Moving from contract to monthly SIM

Ali123 · ‎04-05-2021

I'm just coming to the end of my current contract with O2 ( bought IPhone on 24 month contract), I can get exactly the same data, minutes, text allowance on a Pay Monthly SIm, also with O2. So want to go for this SIM deal as obviously a lot cheaper, could I leave the existing SIM card in my phone as I'm going to be staying with O2 or will I have to order a new one? Also, if I have to order a new SIM do I have to wait until the exact date my contract ends, then put the new SIM in the day after?

Ali.

MI5 · ‎04-05-2021

@Ali123

Just follow the upgrade path in your MyO2 and choose a sim only deal.

You keep your sim as everything switches on the O2 system.

The change is immediate and can only be done when your MyO2 allows it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-05-2021

@Ali123

Just follow the upgrade path in your MyO2 and choose a sim only deal.

You keep your sim as everything switches on the O2 system.

The change is immediate and can only be done when your MyO2 allows it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎04-05-2021

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ali123 · ‎04-05-2021

Thanks for quick response and giving me the answer!

MI5 · ‎04-05-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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