Solved: Monthly payments

SE1 · ‎19-07-2022

U r taking money out of my account and what is this actually for as none of us seem to be with yourselves

MI5 · ‎19-07-2022

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎19-07-2022

@SE1

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-07-2022

@SE1 Sounds as if you're the victim of a fraud. You should contact the police as well as contacting O2.

https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

GreenBadger · ‎19-07-2022

If these are direct debits and you are certain you have no accounts with O2 cancel the direct debits with your bank ASAP and also speak to your bank as you may be able to get a refund under the direct debit guarantee. But also speak with O2 and action fraud as you’ve been advised by the other posts

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