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Missing Order

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hildathirst11
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on ‎11-01-2022 21:04

on ‎11-01-2022 21:04

Ordered a new phone on the 8th Jan, said in stock and was due to be delivered to me today (11/1). DPD status still showing that it's on route to local depot. Been like that for 24 hours. Now saying due for delivery tomorrow. 12/1 but still showing status as last night. Any ideas ? 

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MI5
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on ‎11-01-2022 21:09

on ‎11-01-2022 21:09

@hildathirst11 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151864 Posts
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Registered:

on ‎11-01-2022 21:09

on ‎11-01-2022 21:09

@hildathirst11 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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hildathirst11
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on ‎11-01-2022 21:12

on ‎11-01-2022 21:12

Thanks so much 

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MI5
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In response to hildathirst11
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on ‎11-01-2022 21:18

on ‎11-01-2022 21:18

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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