From business monthly to SIM only

DJB3 · ‎01-09-2020

How do I change from a business monthly contract to private SIM only and retain my number?

MI5 · ‎01-09-2020

You'll need to call O2 on 8002 and customer service will sort you out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎03-09-2020

Hey @DJB3 feel free to give us a shout if you have any further questions about switching over to sim only.

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mbhw · ‎20-06-2023

Hej @Martin-O2 – I have a similar problem and I can't seem to find an (affordable) solution: I want to transfer the number I'm currently using at work (paid for by my company) to a private sim-only pay monthly contract. I'm being told by work that this would cost them 600£ – is that true? And if not, how can I solve this?

madasaf1sh · ‎20-06-2023

@mbhw

It all depends on the contract and if you sim is in it's minimum term, as that will the the termination fees. Enterprise and SME customers still have to pay termination fees for sim cards, thats why most put them back into the pool when people leave.

The only people who can tell you are your employers..

At the end of the day, and im sorry to say but the number belongs to your employer, and they can and some do add admin charges on top of the termination fees.

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

mbhw · ‎20-06-2023

Thanks for the prompt response. I was anticipating some sort of fee (as you say, it's their number, etc. etc.) – but 600£ just felt like a bit of a *bleep* take.

On the bright side: it allows me to optimise for the most affordable provider/deal.

O2

From business monthly to SIM only

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S25 pre order delivery date