This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Customer complaint

Go to solution
Anonymous
Not applicable

on ‎13-10-2016 20:59

on ‎13-10-2016 20:59

Can someone please tell me if there's a number for complaining? 19 days of an unresolved issue that a blind monkey could do. 🙄

 

Thank you. 

Message 1 of 5
1,580 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152845 Posts
  • 652 Topics
  • 29170 Solutions
Registered:

on ‎13-10-2016 21:11

on ‎13-10-2016 21:11

Link here http://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
1,575 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 152845 Posts
  • 652 Topics
  • 29170 Solutions
Registered:

on ‎13-10-2016 21:11

on ‎13-10-2016 21:11

Link here http://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,576 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎13-10-2016 21:16

on ‎13-10-2016 21:16

I have taken all those steps but thanks anyways.
Message 3 of 5
1,570 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152845 Posts
  • 652 Topics
  • 29170 Solutions
Registered:

on ‎13-10-2016 21:19

on ‎13-10-2016 21:19

Well that's the complaints process.
If followed and still not to your satisfaction you can escalate to the Ombudsman who will look at your complaint for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
1,570 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96903 Posts
  • 614 Topics
  • 7196 Solutions
Registered:

on ‎14-10-2016 05:07

on ‎14-10-2016 05:07

You could Google CEO O2 and drop his office an email.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 5
1,525 Views
0 Kudos
Top Kudoed Authors
View All
Top