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Congestion

RGD
Level 1: Joiner
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Hi all,

Anyone got any tips on how to deal with bad congestion? I live in a small ish town and in a lot of areas I can’t make a call, send a text or use data despite having very good signal (3-4 bars of 4G/ 5G).

I have heard other people complain about this as well (in my area) so I’m not the only one. Additionally when checking the service status in all of the areas where I’m having issues it says “our network can get busy in this area”.

Also I’d like to mention I’m using a new iPhone 15 and have tried multiple in store sim swaps going from eSIM to physical sim however have now decided to settle for a physical sim since I’ve read on o2 forums that people have had data issues with eSIM.

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MI5
Level 94: Supreme
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@RGD 

WiFi calling ?

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

May also be useful for reporting issues https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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