Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can't make calls or receive texts from [REMOVED]

Can't make calls or receive texts from [REMOVED] not even calls to 202 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts]

Lost Sim

I have never activated my sim and now I cant find it.

Resolved! Port date for moving number

How do I find my Port Date for moving

Travel Inclusive Bolt on - Australia

I relocated to Australia in September 2024, and spent a long time visiting O2 in person and speaking with advisors on the phone about being able to keep my UK mobile number whilst abroad. It is worth noting my relocation isn't permanent (only a year ...

Charged for a non existent account

I received a bill yesterday for an account i haven't had for a very long time. I closed my account with you on the 13/11/24 **********, I have been charged £17.33 for a very old phone number ending in 6271 , account ********** , it's years since I us...

Phone stolen -require replacement sim

Phone was stolen, can I have a replacement sim for ************ sent to ** ***** **** ******* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Incoming texts off

Whops

Where is my phone??

Where is my new phone? Order page said in stock 24 delivery but all i get is a text message.....your order is taking longer than usual.....Very disappointed you shouldn't be allowed to take my upfront payment sign a new contract if you cant deliver a...

Cancel my contract

Hi looking to cancel my contract that ends in a few days on 8th so I don’t get charged

Upgrade

Hello,there is Uswitch deal 80GB for £9.99 per monthcan I please get it on my current phone number ? https://www.uswitch.com/mobiles/sim-only-deal/2427df0835caa25a2cc0c64d51b7c3a24877c826/?position=10&list=compare%2Fsim-only-deals&list_loaded_id=ee53...

O2

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