Solved: Cancelling this account - O2 Community

1 Posts
1 Topics
0 Solutions

Registered: 23-10-2020

Sadly my wife whose mobile number this is died on 11th November 2024 and I therefore need to cancel this phone account

Message 1 of 2

104 Views

1 ACCEPTED SOLUTION

Accepted Solutions

95676 Posts
612 Topics
7137 Solutions

Registered: 04-01-2009

So sorry for your loss @Divadneerg

You need to contact the bereavement team at O2

Bereavement | Account and Billing | Help & Support | O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

View solution in original post

Message 2 of 2

98 Views

1 REPLY 1

95676 Posts
612 Topics
7137 Solutions

Registered: 04-01-2009

So sorry for your loss @Divadneerg

You need to contact the bereavement team at O2

Bereavement | Account and Billing | Help & Support | O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

Message 2 of 2

99 Views

never-displayed

Top Kudoed Authors

User

Count

4

4

2

2

1