This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Blocked text messages

Go to solution
Djc
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-12-2020 12:55

on ‎07-12-2020 12:55

I seem to have blocked my phone from allowing g me to enter any competition via text message.
How do I get this removed?
Message 1 of 7
1,738 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12173 Posts
  • 70 Topics
  • 3246 Solutions
Registered:

on ‎07-12-2020 13:01

on ‎07-12-2020 13:01

@Djc

On your Android Device
Go into Settings >
Go Into Advanced >
Go into Special App Access >
Premium SMS Access
And change Never Allow to Ask

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 7
1,733 Views
0 Kudos
6 REPLIES 6

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12173 Posts
  • 70 Topics
  • 3246 Solutions
Registered:

on ‎07-12-2020 13:01

on ‎07-12-2020 13:01

@Djc

On your Android Device
Go into Settings >
Go Into Advanced >
Go into Special App Access >
Premium SMS Access
And change Never Allow to Ask

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 7
1,734 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to madasaf1sh
  • 152223 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

on ‎07-12-2020 13:09

on ‎07-12-2020 13:09

@Djc 

You may also have a spend cap or premium rate bar on your account.

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
1,723 Views
0 Kudos

Go to solution
Djc
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-12-2020 13:48

on ‎07-12-2020 13:48

Thank you so much. This has worked
Message 4 of 7
1,702 Views
0 Kudos

Go to solution
John1963
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎30-09-2024 17:48

on ‎30-09-2024 17:48

My phone has started doing the same too.

Message 5 of 7
285 Views
0 Kudos

Go to solution
Enlli
Level 69: Guiding Light
In response to John1963
  • 9210 Posts
  • 72 Topics
  • 1840 Solutions
Registered:

on ‎30-09-2024 17:53

on ‎30-09-2024 17:53

@John1963 Read the suggestion posted above by M15

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 6 of 7
283 Views

Go to solution
John1963
Level 1: Joiner
In response to Enlli
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎30-09-2024 18:06

on ‎30-09-2024 18:06

Thank you. I have just tried it and sill not working. It just comes up "not sent. Check options" The options are resend or delete. I had NO spend cap,but just put a £20 cap on to see if it makes a difference,but it doesn't.

Message 7 of 7
280 Views
0 Kudos
Top Kudoed Authors
View All
Top