Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

PAC code

All of a sudden when I turn my phone on asks for PAC number but not swapping providers or done anything. Won’t let me call or rec calls apart from through what’s up app so really not sure what I can do?

Shared album on iOS

I have spent several hours talking to an apple engineer regarding a shared photo album problem, all protocols for receiving shared albums are on, both my wife and I have iPhone 13s with the latest iOS, since changing over to O2 we have been unable to...

Payment pending

Monthly payment due in the 6th Sept, paid online on 4th.. bank says payment is pending and O2 are asking today for the bill for the 6th to be paid.... I've already paid it... Seems that O2 have not requested the money sent from my bank. What can be d...

Resolved! Caribbean island roaming charges

Hello, I'll be roaming to some Caribbean countries, which do not appear to be on the roaming search tool. Could anyone advise on the costs when in these countries please, as I've received mixed advice from o2 support. I'll be visiting Curacao and Bon...

Resolved! Trying to find out how much left to pay on my brothers phone

Trying to find out how much left to pay on brothers phone

Resolved! Switch up early upgrade?

Hi all, I just recently went back to iphone from android and I'm halfway through the 90 days in my new switch up contract on the 15 pro max. Say what you will about apple but my FOMO is playing up and I was wondering what the chances of O2 allowing m...

No signal

When will mast be fixed this is going on for months i am waiting on a important phone call from hospital and afraid of missing it because of signal

Monthly payment

I spoke to a lady earlier in the year about paying my bill only and put my daughter on her own acc. She also told me that I could have a deal 17.00 per month and still nothing has changed! I'm very unhappy about this!

Overdue Bill

Hi, I've been out of the country and haven't been receiving the letters that you haven't gotten my payment for the phone line I have with your company. I would love to pay off existing bill and pay early all amounts due under my credit agreement. I'v...

Sim plan

Hello sir, few days ago I wanted to apply for 02 I did all the checks and put my details after 4 days they accept my application but when I did enter to 02 nothing shows so I did another application thinking I have too, so now they are checking my ne...

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