how on earth do you get onto the live chat!!

[SilvaGoof]

I just want to unlock my phone to all networks there is no sim in it currently which makes the "my 02" page ineffective!

[Cleoriff · Accepted solution]

Hi @SilvaGoof 

How to unlock here Guide: Unlocking an O2 phone to use a different SIM card 

[madasaf1sh]

@SilvaGoof

If you bought the phone post 2017 it wont be locked to o2.

If you didnt buy the phone from o2, they won't be able to help

You can fill in the form which is linked from the page below:
https://www.o2.co.uk/help/device-and-sim-support/unlocking-an-o2-mobile-to-use-on-a-different-networ...

If and when an agent is available it will appear either on either the sales page or the contact us page