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Money taken from bank for tariff change but no change as been made to my account

Ryan39
Level 1: Joiner
  • 2 Posts
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Hi I pay with my bank card for a tariff change it’s been taken from my bank no t I have not received the change 

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Enlli
Level 69: Guiding Light
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Changes of tariff usually take place on your refresh date.

If you want it earlier you should contact 4445

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 77: Grand Master
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O2 have a range of Bolt-Ons designed to help you get a bit more data to tide you over to your next renewal, @Ryan39 

Look at...

Snacking One Off Data Bolt Ons

https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

 

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Oxonian
Level 37: Blazing a Trail
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Those "Snacking One Off Data Bolt Ons" are very expensive @pgn ! 

 

I suggest that @Ryan39 gives serious consideration to bringing forward his refresh date as advocated by @Enlli👍 

 

 

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