This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Upgrade with arial

Go to solution
Wg3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎10-01-2024 15:12 - edited ‎10-01-2024 15:16

‎10-01-2024 15:12 - edited ‎10-01-2024 15:16

Hi, is it possible to track the status of an upgrade. I up graded my handset with arial spoke to them on the phone went through everything received the first email read through it clicked to say I’d read it an have heard nothing since yesterday. 

Message 1 of 5
1,065 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152850 Posts
  • 652 Topics
  • 29170 Solutions
Registered:

on ‎10-01-2024 15:26

on ‎10-01-2024 15:26

@Wg3 

Aerial are a business account reseller.

You'll need to go through them for any updates or issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
1,056 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 152850 Posts
  • 652 Topics
  • 29170 Solutions
Registered:

on ‎10-01-2024 15:26

on ‎10-01-2024 15:26

@Wg3 

Aerial are a business account reseller.

You'll need to go through them for any updates or issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,057 Views
0 Kudos

Go to solution
Bambino
Level 86: Prestigious
  • 24555 Posts
  • 1076 Topics
  • 3844 Solutions
Registered:

on ‎10-01-2024 16:15

on ‎10-01-2024 16:15

@Wg3 You have most likely upgraded yourself into a big problem. Do a search on this site or on Google to see all the nightmares people have had with that company.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 5
1,038 Views
0 Kudos

Go to solution
Cazzy57
Level 1: Joiner
In response to Bambino
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎11-06-2024 19:57

on ‎11-06-2024 19:57

I'm having a nigh msre with this company now my phone has been off for 24 hours now contacted Arial with no joy dont know why I bothered to change now

Message 4 of 5
707 Views
0 Kudos

Go to solution
pgn
Level 78: King of Kings
In response to Cazzy57
  • 41311 Posts
  • 247 Topics
  • 1844 Solutions
Registered:

on ‎12-06-2024 06:38

on ‎12-06-2024 06:38

@Cazzy57 wrote:

I'm having a nigh msre with this company now my phone has been off for 24 hours now contacted Arial with no joy dont know why I bothered to change now

Aerial Direct are a business account reseller, @Cazzy57 

You'll need to go through them for any updates or issues, O2 cannot help you in this case. Good luck.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


Message 5 of 5
684 Views
Top