@SteveP55
You can ask for a new sim for free but you will need to choose a new airtime plan with the new phone.
The only way around this is to buy your phone outright direct from Apple. They do installments so you can pay like refresh and you can also upgrade your sim only for a better deal on uswitch, still with O2.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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