I want to return my Samsung Tab A9+

[MdTanvirIslam]

Hi, Last week I took a iPhone 16 pro max on Pay monthly contract on my current sim and a Samsung Tab A9+(pay monthly) with a new broadband sim. However, I am not happy with the performance of that A9+ so I want to return it. Do I have to keep the new broadband sim deal even if I return that device or can I end my broadband sim contract also? Is it possible to upgrade it to any other device? I got some discounts on my iPhone and current sim deal as I have taken two contract together(with A9+ and broadband sim), will the discount be still available even if I end my broadband sim contract and device plan? 

What are the procedures for all these? Thank you.

[MI5]

@MdTanvirIslam 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device