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Online Accounts

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Anonymous
Not applicable

on ‎07-10-2013 14:42

on ‎07-10-2013 14:42

When I went to sign in to the O" website it told me there were 4 accounts tied to my mobile number, I don't know how, but there are. Anyway, I was looking to delete them all apart from the one I am using now so how do I go about doing this? Can anyone help? Cheers. slight_smile

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MI5
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on ‎07-10-2013 14:45

on ‎07-10-2013 14:45

afaik it can only be done by calling CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152415 Posts
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on ‎07-10-2013 14:45

on ‎07-10-2013 14:45

afaik it can only be done by calling CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎07-10-2013 14:53

on ‎07-10-2013 14:53

OK, thanks, I am on the live help with them now and hopefully they can get it sorted. Cheers for the quick response.
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Anonymous
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on ‎07-10-2013 15:37

on ‎07-10-2013 15:37

Live chat have had their wobbly moments so be careful.

I'd go with tel O2 on 202 contract or 4445 Payg if they can't help.
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Anonymous
Not applicable
In response to Anonymous

on ‎08-10-2013 10:43

on ‎08-10-2013 10:43

I ended up resetting the passwords to the other accounts and singing in and merging them all under my new username so no worries any more. Finally have the one username for here and my new O2 service is linked to it. slight_smile
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jonsie
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In response to Anonymous
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on ‎08-10-2013 12:21

on ‎08-10-2013 12:21

Nice one, glad you sorted it.:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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