Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! o2 repair - says no fault found but there is a fault thats why I sent it!

So annoyed that while tracking my sony xperia T repair its says no fault found contacting customer (still waiting for contact) I have sent my phone in because it keeps turning itself off and frustrated this fault has not been seen or found and no dou...

Anonymous by Not applicable
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Resolved! What does APN mean?

On the forum recently, someone was told:"Turn off mobile data and change the APN so that your phone can't connect to the internet."I know how to enable and disable mobile data, but what is APN?

Anonymous by Not applicable
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Resolved! Transferring emails to new email account?

O2 have advised that they're closing their free email service saying that it's simple to transfer existing mails once you've set up a new account. I've set up a hotmail account and found it easy to transfer mails from my inbox, however O2 gurus have ...

Anonymous by Not applicable
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Resolved! O2 mailbox full - mail is not bounced back

When an o2.co.uk mailbox becomes full, a message appears in the mailbox: "Your mailbox is full! It is currently over its allowed capacity. As of now, incoming messages can no longer be received, and they are being returned to the sender indicating yo...

Anonymous by Not applicable
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Resolved! Can't access webmail

Yesterday I received several spam messages and since then my main o2 webmail hasn't been working. When I try (my usual way) to download my email through thunderbird it says "message store is unavailable" and when I log into webmail via the o2 web sit...

Anonymous by Not applicable
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118 Call prices to rise.

From next month the cost of calling a 118 number on O2 will be increased from £3 a minute to £5. Calls to 118402 which is the O2 phone number service remain at £1 a minute.

perksie by Level 69: Guiding Light
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how can i stop O2 stealing my money to use the internet when they think i should ?

O2 are taking £1 a go for me to use the internet on a specific day when i don't choose to use it, i phoned and asked about it and there is no way i can get this practice stopped, except by me going 30 miles to the nearest O2 shop and getting someone ...

Anonymous by Not applicable
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