Hi,
I was wondering if anyone could tell me the best way to sort out ending a phone number/data on one device on your account.
I currently have my phone, an Apple Watch and my mum’s iPad.
I want to cancel/ end the phone number and data usage associated with my mum’s iPad as she never used it so I’m basically paying it for nothing. I’ve paid off the full device plan so I’m only paying for data she has never used.
I’d like to avoid calling customer service as I haven’t heard the best reviews on it and I’m afraid that they’ll mistaken me and cancel the entire account with my phone as well.
i haven’t got access to the number either so i can’t get access to the STAC code.
can anyone help?
