Hi I am the parent of the phone user (my daughter). I pay the bill.
However my daughter now works on board a cruise ship in America
We were shocked to receive a huge bill!
As I am not technical, I am unable to understand how to sort. Unfortunately, my daughter, who is at sea, is unable to received the text message to her phone in order to get in to My02.
I desperately need to speak to a human to help resolve this huge problem please. How do I do this?
