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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Pac code noty working

I have been given a PAC code but it is not working, I was asked to contact you so you can allow the transfer to go through.

Resolved! PAC code

Hi i recently switched from vodaphone, ive given O2 my PAC code when signing up to the new contract but yet i still have a different number. Please someone help me? I dont know where to find the support. Unless this is the support im not sure.

Resolved! My bills

I will pay my bills next month but please I need my services restored to make important calls ASAP.

MY MOBILE PHONE WILL NOT LET ME SIGN IN

Resolved! O2 app problem

I can’t log in My O2 App

Resolved! Cancel my contract

Hello, I bought a SD card in a supermarket and put some money in it because I was on vacation in the UK for a week. But now I have returned to my home country where this sd card can not be used so i would like to cancel my contract. How do i do that?...

Resolved! Sim

Can you send out a sim card in my old number

Lost Phone and Trying to Log-in to My O2

Hello, I lost my phone a month ago and I want to log back into My O2 but i can't verify my sign-in as my phone is gone. I am abroad and living in Indonesia working so it is difficult for me to call a number. Can I verify through my new phone number h...

I cant log in my o2 over phone whilst abroad

My name is Kuan, I am out of country and I cant log in my o2 over phone, there is no way for me to make a payment online even I logged in thur https://accounts.o2.co.uk/ please contact me over email: **Personal info**

Resolved! Promotional gifts

I have been waiting since February for my promotional gifts. I have contacted o2 a number of times but keep getting fobbed off. Has anybody else had this problem ?

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