My order

[Nashbomb]

I ordered an iPhone 4 and my o2 still doesn’t recognise I have, have I been scammed? 
£30 went out of my account 

[MI5]

@Nashbomb 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[pgn]

£30 is probably the deposit amount O2 have ringfenced while your order processes.

If O2 decide they cannot proceed, your bank will release the hold, returning funds to your account, in a few days (3 to 7 usually, depending on bank), @Nashbomb.