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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Can't sign into My O2

When either my wife or I try to sign in, we have our usernames and passwords accepted, then the next page after the password challenge (Security Check) hangs indefinitely. It appears to be timing out while trying to load some images from origin-daps....

Log in

I have put my username and password but it has taken me to a security screen but isn’t doing a ything

Address

I need to know which address this phone is getting delivered to as it could be 2 and my phone automatically put it in for me when I ordered the phone

Resolved! How much does a Google Pixel 9 device cost and can I use my old pay as you go oppo sim card becaus

Please May you kindly tell me how much the Google Pixel 9 handset costs to buy online, and can I use my old OPPO pay as you go sim card because it has all my data on it, as my OPPO A15 gone has died on me and I can't get it out of color.is recovery m...

Resolved! Cancel contract

Looking to cancel contract as do not use the sim, how do I do this?

Can’t sign in to my account

I have changed my password which was accepted as I couldn’t sign in to my count but i still can’t sign in. A message comes up saying contact customer services

Topup

It won’t let me change tarriff

Resolved! Pac

I want to move to new provider but want to keep my number so need a pac code

Resolved! Esim

Activate esim

Can’t pay bill abroad

Hello, I cannot sign into my o2 because I cannot receive sms verification while abroad. My auto pay failed and I cannot log in to manually pay my bill! I’m being threatened with a late charge what can I do? thanks

O2

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