on 10-04-2024 06:13
on 10-04-2024 06:57
You and perhaps thousands more, all similarly affected by a software glitch as O2 rolled-out changes to the way MyO2 works at the back end, @Maariyah - if you need answers, only option is to contact O2, and the best, if not the most expedient way, with a 3 to 4-day response time, is to contact O2's Social Media team on Twitter/X, Facebook or Instagram, use the ways in the link just below. You may need to nudge them a few times before one of the agents engaged with you, so be persistent, @Maariyah - and good luck!