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Legacy bill

Mdowd
Level 1: Joiner
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on ‎30-05-2024 19:14

on ‎30-05-2024 19:14

I have previously contacted O2 regarding a legacy agreement we had with sky prior to the change over.

an outstanding bill was advised on a SIM card that was never activated or used.

 

I have disputed the bill (£58) via a collection agency and was told it was being dealt with , I have since found out that I have a default notice on my credit report

 

can anyone advise if this has happen to them and how they resolved the issue.

 

thanks

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MI5
Level 94: Supreme
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on ‎30-05-2024 19:57

on ‎30-05-2024 19:57

@Mdowd 

The email address is creditfilereferrals@telefonica.com

Or you can write or fax them:

Credit File Referrals Team

Suite P

Arlington Business Centre

Leeds

LS11 0NE

Fax 0113 2025865

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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