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Impossible to contact anyone.

LJWyatt
Level 1: Joiner
  • 1 Posts
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on ‎03-12-2024 19:04

on ‎03-12-2024 19:04

I've recently switched mobile provider and it's now impossible to speak to someone from o2.

I call the number for support, I go through all the rigmarole to get to where I need, it then texts me a code and when I enter says it's the wrong code, my o2 app has been disabled as I no longer have an account. I tried to contact online in Chrome and when I supplied my number it told me to just call o2 support. Can anyone help me please  

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MI5
Level 94: Supreme
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on ‎03-12-2024 19:16

on ‎03-12-2024 19:16

@LJWyatt 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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