Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Accessing my account

Hi I’ve been trying to access my account but there needs to be a code sent to a number I don’t use anymore because the phone isn’t in use anymore any help please? ☺️

I can't login

I have been trying to use my password and waiting a long time

Sim activation

HiI convert my network from lyca to O2 but my networking is not working yet.whats the problem? Thanks

Resolved! Upgrade

Can I add an additional device plan without the airtime, I want to upgrade my device but don’t need the airtime?

Resolved! PAC CODE

PLEASE SEND ME A PAC CODE TO ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

O2 makes it impossible to get the refund.

Received a mail that requires me to add bank details to get a refund. Bank details which you already have since you charged me after our contract ended! You need to get into the app to contact support or add bank details; you cannot access the app wi...