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Complaint: issue with service

AngryVustomer
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I want to complain to o2

 

How do I do that?

 

I've got no phone signal due to issues which just aren't being resolved so can't call 202

 

Whenever I use chat function it states there is high demand.

 

I genuinely want off o2 

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Enlli
Level 69: Guiding Light
  • 9132 Posts
  • 72 Topics
  • 1820 Solutions
Registered:

As we are all customers here, so you could try to contact O2 the following ways

Message O2 on
(https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

ALSO

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
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2 REPLIES 2

Enlli
Level 69: Guiding Light
  • 9132 Posts
  • 72 Topics
  • 1820 Solutions
Registered:

As we are all customers here, so you could try to contact O2 the following ways

Message O2 on
(https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

ALSO

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
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pgn
Level 77: Grand Master
  • 40321 Posts
  • 246 Topics
  • 1814 Solutions
Registered:

Links to O2's Social Media Team are just below, @AngryVustomer - they are very helpful.

Otherwise, if you wish to proceed with a complaint, see this: How to Complain | Help | O2.

Message 3 of 3
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