Cancellation

[Diddly]

How do i cancel my contract?

I have just ordered my new sim from a different company and i have used the PAC code with the new provider. is it up to them and o2 to cancel my contract or do i have to do something else?

[jonsie]

How to here

Guide: Cancelling Your Contract 

[MI5 · Accepted solution]

@Diddly 

Once your number ports to the new network your O2 account is automatically cancelled and a final bill is generated.

Do not cancel your direct debit until it is paid which will be around 14 days after the bill.

[dh88uk]

if i get my PAC code and give it to the new network, my contract with O2 is cancelled, but do i still need to pay the 30 days cancllation period?

[MI5]

Not if you have reached your minimum term.

[dh88uk]

so i just need to request my PAC on the first day after my contract ends and there is no need to pay for additional time over the end?

[MI5]

@dh88uk 

Your pac is valid for 30 days so you can get it anytime prior to your end date within 30 days.

Give it to your new network 2 days before the end date of your contract and it will port your number on your end date.